Shipping policy

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Wilson's Pizza and Grill
Last updated: April 22, 2026
At Wilson's Pizza and Grill, we ship our famous take-and-bake pizzas and select grill items nationwide directly from our kitchen in Kansas City to your doorstep.Shipping Schedule
  • Orders are shipped Monday, Tuesday, and Wednesday only.
  • This schedule helps ensure your frozen products arrive in the best possible condition.
Free Shipping
  • Free shipping is available on all bundles (and qualifying orders — check product pages for current offers).
Shipping Restrictions
  • We cannot ship to P.O. Boxes.
  • Shipping is available to residential and business addresses across the continental United States.
  • We currently do not ship to Alaska, Hawaii, or U.S. territories.
Delivery Times
  • Most orders arrive within 2–5 business days after shipping, depending on your location.
  • We use reliable carriers with insulated packaging and ice packs designed to keep your pizzas cool during transit.
  • You will receive a tracking number via email once your order ships.
How Shipping Works
  1. Place your order online at wilsonspizzaandgrill.net
  2. We prepare and freeze your items fresh in our kitchen
  3. Your order is carefully packed in insulated boxes with cold packs
  4. It ships Monday–Wednesday via our shipping partner
  5. Your take-and-bake pizzas arrive ready to bake — just like they came from our oven!
Important Notes
  • Because our products are perishable, we strongly recommend someone is available to receive the package or that it is left in a safe, shaded area if you are not home.
  • Once the package is delivered, it is your responsibility to immediately place the items in the freezer.
  • We are not responsible for product quality issues caused by delays after delivery or improper handling/storage.
Questions or Issues with Shipping?If your order does not arrive on time or arrives damaged, please contact us within 48 hours of the expected or actual delivery date with your order number and photos if possible.Contact us at:
Phone: (913) 621-4066
seven.wilson.kc@gmail.com
We’ll work quickly to resolve any shipping-related issues.